An individual or institution that provides medical services (e.g. a physician, hospital, laboratory, e.t.c.)

A healthcare professional responsible for providing a wide variety of basic healthcare services. This is usually the entry point into the healthcare system. The PCP has an on-going relationship with the individual and knows the patient’s medical history; and therefore is responsible for the coordination of the care of the enrollee.

A person who is covered by health insurance.

– Guaranteed access to quality healthcare services
– Better and wider choice of primary care services
– User-friendly healthcare provider network
– Efficient referral system through primary to secondary to tertiary levels of care
– Portability for emergency or out-of-station care
– No penalty for cost of usage
– Access to counseling on immunization services
– Guaranteed customer service satisfaction
– Peace of mind